To make a reservation for our Bravo. Limo Company service, it’s best to contact us when you know the date and time of the event. An earlier reservation can ensure that the vehicle you want is in stock. To make a reservation, call us and reserve our Bravo. Limo Company service is available over the phone or online!
Not leaving the pickup point if your driver is not in the car upon arrival is highly recommended. Instead, contact us immediately to arrange transportation or provide the driver with your details. Leaving the location when the driver is not there or has attempted to contact you but was unsuccessful will result in a no-show fee being charged to you. The total cost of the ride is included in the price.
If something unexpected has happened, such as a delay due to traffic, family emergencies, or appointments, please get in touch with our drivers immediately instead of letting them wait. The driver will be waiting for you at the usual location in the city center or a private venue. They will wait up to an hour when you arrive from the airport. During this waiting time, our office and the driver will try to contact you to find out the reason for the delay and confirm that you still need scheduled transportation. If there is no response, a late fee will be charged in addition to the no-show fee, and the driver will return to the office.
If you’re running late, request that the driver wait for you. They will take care of your needs and ensure that everyone is satisfied at the end of the day, regardless of any initial challenges.
Sometimes, passengers are intoxicated, or sometimes pets escape from their pet carriers and suffer an accident. Whatever the damage’s cause, accidents happen, and we know this. Our policy is to be fair in dealing with any damages incurred by vehicle passengers during transportation here at our Bravo. Limo Company service, you will be charged a fair and accurate price for cleaning the vehicle (if someone gets sick and vomits) or the restoration cost for any damage that may have occurred (such as from an injury to fabric). We will discuss and detail the restoration cost so that you are fully aware of what transpired and what work needs to be completed.
Our goal is to stop fraud for the card owner and ourselves and to ensure that no unneeded remainders are left over after completing the trip. This is the initial step to accomplishing this task. It is essential to confirm the availability of funds on your card. This check on funds will be listed as “Pending funds” on your online statement. The average amount for this is slightly higher, so should any damage during the trip or drinks are required at the last minute, they will be taken care of. If the outstanding amount is more than accumulated during the journey, the rest will be paid, and only the balance owed will be charged.
Disputes, overcharges, and complaints can be divided into corporate and non-corporate groups. We consider all charges mentioned correctly for corporate customers unless a complaint is made. You must complain within ten days from the date of service. If you wish to review any concerns or disputes, please email or fax the complaint and the dispute charges to allow us to study them and determine the best course of action.
If you’re a non-corporate customer, all charges presented at the time of service are valid and accurate unless a complaint is made within fifteen days from the day of service. Corporate customers must contact us via email or fax with the number of disputable charges and any complaints.
Suppose you fail to pay the balance due to us for the services we have provided. In that case, you will be responsible for all ensuing fees, including fees incurred from legal counsel, litigation, accounting, and other costs associated with the legal proceedings and collecting the first payment.
In the rare event that our rates for service are increased in the most modern limousine company, we have the right to modify any of our prices, services, and fees without any notice ahead of time.
To ensure clients and ourselves are aware of the costs and the fees associated with services rendered, We use invoices with itemized charges. For corporate accounts, invoices are delivered every 2 to 4 weeks. Corporate statements will not receive invoices when requested or upon receipt of the charges.
If a customer isn’t paying with a credit card, and we’ll hold the cash in the account until the service date, payments must be paid within a specific time. For corporate accounts, the price has to be made within fifteen days of receiving the invoice. Anyone who does not have an account with a corporate entity must pay the charges once the service is completed.
The service price is calculated based on how far the points are from each other and their locations. Corporate accounts may be eligible for significant discounts based on accumulated points and miles. If you have a corporate account, call one of our representatives, and we can see what discounts might be offered based on the frequency of use.
Many of our vehicles can be rented for an hour per. This kind of rental is contingent on the area and the required time.
A driver will wait at the scheduled pickup time for a certain period before returning to the office. If the pickup location is an airport, passengers are granted a thirty-minute grace period for a domestic flight, and international flights are given a 45-minute grace period. The grace period for regular pickup locations is ten minutes. After that ten minutes, the waiting time will be charged.
Remember that the driver monitors all flights. If delays are reported, there is no waiting period.
Customers can stop for coffee or go to the toilet. These stops are not charged. Costs will be incurred if these stops have excessive delays or lengthy wait times. If you or your passengers plan on having holidays, contact us at the best new limousine company to discuss any potential charges for these stops.
If routes with tolls are charged, then the costs are assigned to the customer.
Meet & Greet
In our Bravo. Limo Company service, we offer our clients the meet and greet service. Meet and greet is accessible for specific vehicles; be sure to ask which one, or there will be a small cost for this service. When you use the meet and greet, the driver will display an inscription with the passenger’s name. They will be waiting either when customs is closed or when the baggage is picked up. The wait time for passengers is listed in the above table. They may be dependent on international or domestic flights.
Airport parking fees are paid directly to the client. The typical prices are $8 and $16. However, they can differ depending on when the driver is waiting to meet the customer. The fees are billed directly to the airport, not our company.
Baby seats are available on demand; please let us know when making reservations. It is suggested that parents bring a baby chair instead.
There may be an additional cost for holidays that are not public holidays or during severe weather. The amount charged will depend on the severity, duration, and length of travel. The specific holidays for which a charge will be incurred are Memorial Day, Labor Day, New Year’s Day, 4th of July, Thanksgiving, and Christmas.
Limo service NY is a family-owned business. We offer upgrades on limousines, free hours when you rent an hourly limousine, and complimentary water, soda, and snacks.
